Privacy Policy

Looking after the personal information you share with us is something Glenson Hudson takes seriously. This policy sets out what we collect when you browse or buy from our website, how that information is used, and the rights you hold over it. All personal information is handled in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who Is Responsible for Your Data

The party accountable for processing personal information on this website is:

Store name: Glenson Hudson

Email: info@glensonhudson.com

2. Hosting and Server Logs

Whenever you visit our website, a small amount of technical information is automatically logged by your browser and forwarded to our server or to Shopify. This may include:

• The page you accessed
• The date and time of your visit
• The amount of data transferred
• The web address that referred you
• Your browser type and version
• Your operating system
• Your IP address (in shortened or anonymised form)

Legal basis: Article 6(1)(f) UK GDPR — our legitimate interest in keeping the site stable and secure.

Our website runs on infrastructure provided by:

Shopify International Ltd., 2nd Floor Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.

3. Cookies and Your Consent

We make use of cookies to ensure our site functions properly and to enhance how you experience it. These cookies fall into a few different groups:

• Strictly necessary cookies — required for essential functions such as your basket and checkout
• Functional and analytical cookies — used through Shopify Analytics to understand how the site is being used
• Marketing cookies — only switched on once you have actively consented

Legal basis:

• Article 6(1)(b) UK GDPR — needed to process your order
• Article 6(1)(f) UK GDPR — our legitimate interest in maintaining performance
• Article 6(1)(a) UK GDPR — your consent, given through our cookie banner

You're free to disable cookies whenever you like through your browser's settings, though certain features of the site may not behave as expected if you do.

4. Getting in Touch with Us

When you contact us by email or via our contact form, the information you share is processed solely so that we can respond to what you've asked.

Legal basis: Article 6(1)(b) UK GDPR (pre-contractual communication) and Article 6(1)(f) UK GDPR (general correspondence).

Once your enquiry has been fully dealt with, your information will be deleted, unless we are legally required to keep it for a longer period.

5. Accounts and Orders

When you register an account or place an order, we collect and process the following details:

• Your full name
• Your billing and delivery addresses
• Your email address
• A phone number (if you choose to share one)
• The details of your order

Legal basis: Article 6(1)(b) UK GDPR — needed for the performance of a contract.

This information is held for as long as required by relevant commercial and tax rules, and is deleted once those retention periods have ended.

6. Processing Your Payment

Payments are taken securely through Shopify Payments. To complete your transaction, the following details may be passed to the payment provider:

• Name
• Billing address
• Payment information
• Order details

Legal basis: Article 6(1)(b) UK GDPR.

7. Delivering Your Order

So that your purchase can be picked, packed, and delivered to you, we share the necessary details — your name, your delivery address, and your phone number where relevant — with our logistics and courier partners.

Legal basis: Article 6(1)(b) UK GDPR.

8. Analytics and Site Performance

We rely on Shopify's built-in analytics features to get a clearer picture of how visitors interact with our site, such as which pages are viewed and how traffic moves through the website. Anything gathered for this purpose is anonymised and cannot be linked back to you personally.

Legal basis: Article 6(1)(f) UK GDPR.

9. The Rights You Hold

As someone whose personal information is being processed, you are entitled to the following rights under the UK GDPR:

• Article 15 — to request access to your personal information
• Article 16 — to have inaccurate information corrected
• Article 17 — to request erasure of your information
• Article 18 — to have processing restricted
• Article 20 — to data portability
• Article 21 — to object to certain forms of processing
• Article 7(3) — to withdraw consent at any moment
• Article 77 — to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority

If you'd like to exercise any of these rights, please get in touch at: info@glensonhudson.com

You may also contact the ICO directly through their website or helpline if you have concerns about how your information is being handled.

10. How Long We Keep Your Information

Personal information is held only for as long as it is needed to fulfil the purpose it was collected for, or for as long as applicable legal and statutory obligations require. Once that point is reached, your information is securely deleted.

11. Get in Touch

Shop Name: Glenson Hudson

Address: 607 Canby St, Sheridan, WY 82801, USA

Warehouse address: 99 Nam On St, Shau Kei Wan, Hong Kong

Email: info@glensonhudson.com

Monday – Friday: 9:00 AM – 5:00 PM (GMT)

Our customer service team will usually get back to you within 12–24 hours on weekdays. Thank you for your patience!