Terms of Service

Welcome to Glenson Hudson. This website is owned and managed by Glenson Hudson, and throughout this document any reference to "we," "our," or "us" should be understood as referring to Glenson Hudson. By browsing this site or completing a purchase through it, you accept the conditions set out below. These conditions apply equally to every person who visits or interacts with our platform.

We encourage you to read the following sections thoroughly before continuing. Should you find any element of these conditions unacceptable, please do not proceed with using our website or placing an order.

1. Permitted Use

Anyone who enters this website confirms that they have reached the legal age required in their jurisdiction, or that proper consent has been obtained for any underage individual in their care to access the site.

This site, along with the goods we offer, must never be used for purposes that contravene the law. Distributing damaging code or attempting to disrupt how our platform functions is forbidden. Should any violation of these rules occur, we may withdraw your access without further notice.

2. General Provisions

We retain the right to refuse any order where there is justifiable reason to do so — for instance, where misuse appears likely or where a technical fault has occurred.

Please note that information sent across the internet — other than payment details — is not always protected by encryption. Payment data, by contrast, is always handled through secured and encrypted channels.

No part of this website, including any of its content, may be duplicated, redistributed, marketed, or otherwise exploited without our prior written consent.

3. Accuracy of Content

Although we strive to keep the material on our website accurate and up to date, we cannot promise that every piece of information will always be entirely correct, current, or error-free. The content here is published for general reference and should not be treated as professional advice in any field. We retain the right to revise, update, or remove material whenever we see fit, without giving advance notice.

4. Pricing and Service Modifications

Prices listed on our website are subject to change at any time. We also reserve the right to alter, pause, or discontinue any feature or element of our service where sound reason exists to do so.

5. Orders and Contract Formation

The items presented on our site should be regarded as an invitation for you to make a purchase offer, rather than a binding sales offer from us. Your binding offer is created at the moment you submit your order through the "Buy" or "Checkout" function.

The automatic email you receive after placing your order does not represent our acceptance of that offer. A binding purchase agreement only comes into effect once we confirm that your order has been dispatched.

6. Warranty and Consumer Protection

Every item we sell is covered by the relevant consumer protection legislation. Nothing in this agreement is intended to reduce or replace any statutory rights you may hold as a consumer.

7. Products and Delivery

Some of our items may be sold exclusively through our online channel and may be offered in limited stock. We do our best to portray colours and product appearances as faithfully as possible, but minor differences may occur depending on the display you are using.

Where appropriate, we may restrict the availability of certain goods to particular regions or individuals.

All deliveries are dispatched from our distribution facility located in Asia. Please be aware that import duties, customs charges, or comparable fees may be levied when your parcel arrives in your country, and these costs are payable by the customer.

8. Order and Account Information

When placing an order or registering an account, you commit to providing truthful and complete information and to keeping that information up to date. We may review, amend, or cancel any order where the supplied information appears incorrect or doubtful.

9. External Tools

From time to time, we may grant access to tools or integrations provided by third parties. These are offered purely as a convenience, and we have no control over them. Any use you make of such tools is undertaken entirely at your own risk.

10. External Links

Our site may contain hyperlinks leading to other websites. We accept no responsibility for what these external sites contain, how accurate their content is, or how they operate. Any dealings you have with third-party operators are strictly between you and them.

11. User Submissions

When you share suggestions, feedback, or any other content with us, you grant Glenson Hudson permission to use that material for business purposes. The responsibility for ensuring that whatever you submit does not breach anyone else's rights or any applicable law rests entirely with you.

12. Personal Information

The way we handle your personal information is described in our Privacy Policy, which is available in full on our website.

13. Mistakes and Corrections

Our website may, on occasion, contain typographical mistakes, inaccuracies, or missing information. We retain the right to amend such issues whenever needed, without prior announcement.

14. Forbidden Activities

This website must not be used for any activity that is unlawful, deceptive, harmful, or offensive. Any breach of this rule may lead to the temporary suspension or permanent removal of your access.

15. Liability Limitations

To the maximum extent permitted by applicable law, our liability is limited. For ordinary negligence, our responsibility is restricted to breaches of essential contractual duties. Your statutory rights as a consumer remain entirely intact.

16. Indemnity

You agree to compensate and hold Glenson Hudson harmless from any claims, damages, or losses arising out of your misuse of this website or your breach of these Terms or of any applicable law.

17. Severability

Should any single clause within these Terms be found invalid or unenforceable, the remaining clauses will continue to apply in full force.

18. Termination

These Terms remain valid until either party brings them to an end. We may withdraw your access immediately should a breach occur.

19. Governing Law

These Terms are subject to the laws of the United States, without affecting any mandatory consumer rights that may apply in your state of residence.

20. Returns and Refunds

For full information regarding the return of items or refund requests, please consult our Return & Refund Policy: https://glensonhudson.com/pages/return-and-refund-policy

21. Contact Us

Shop Name: Glenson Hudson

Address: 607 Canby St, Sheridan, WY 82801, USA

Warehouse address: 99 Nam On St, Shau Kei Wan, Hong Kong

Email: info@glensonhudson.com

Monday – Friday: 9:00 AM – 5:00 PM (GMT)

Our customer service team will usually get back to you within 12–24 hours on weekdays. Thank you for your patience!